Introduction
Shoreham Vehicle Auctions understands that your information is important and in the wrong hands, it poses a risk to your rights and freedoms. In order to help you protect your information this notice will explain what information we collect, why we collect it, what we do with it, how long we keep it for, who can access it and what your rights are.
What we do with your data
Handling enquiries – When you make an enquiry you will be asked for your consent for us to hold the following information in order to handle the enquiry;
Name
Company
Contact details (email, phone number)
The information you provide will be passed to an appropriate member of staff, so that they can contact you with an answer. Once handled, we will generally retain our information for a period of 7 years to handle any follow-up questions.
Free valuation service – In order to provide you with a free valuation we will require the following information;
Name
Telephone number
Email address
Vehicle details (registration number, make, model, mileage, condition etc.)
This information will be entered into our valuation software and will be reviewed by an auctioneer in order to provide you with the re quested valuation. Your data will be stored for a period of 6 months.
Registering for a trade account – In order to open a trade account we require the following information;
Name
Names of directors/partners
Company
Contact details
Phone numbers
Email address
Address
Company Number
Copies of insurance
Photo ID copies of driving license
Signature
This information will be stored in our auction system and will be referred to when you purchase or sell a vehicle through us. Where you indicated you would like to be contacted, you will be added to the appropriate marketing list and sent a catalogue for the types auctions you have requested. Your data will be removed from our system once your account has been closed after a period of 3 years, with the exception of financial transactions, which by law we must hold for a period of 7 years.
Live bidding services – When using our live bidding system we must collect the following information in order to provide the service;
Username
Email Address
IP address
Any messages sent to the auctioneer
Browser information
These details will be stored in the Livebid system when your Livebid account is created and when you login into and use the service. Your data will be removed from our system once your account has been close after a period of 5 years.
The efficient and secure running of the website – In order for our site to work correctly we need to use some cookies (more information about this can be found in the cookies section). These cookies are anonymous and are only used for the security of the website. They will expire a year after your last visit.
How will it affect you
Providing us with inaccurate or incomplete information could in result in any of the following:
Your enquiry not being answered
Your vehicle valuation being incorrect
Your trade account application being refused
Who can see it
In order to provide our website, Livebid and MyShoreham service, we use hosting provided by Microsoft Azure. Development and support of these is handled by Kingfisher systems and as such, data you enter into these services may be visible to these companies. Both these parties are contractually bound to only use your data as we instruct.
We will never sell or share your data with another organisation unless you have consented, or there is a legal obligation for us to do so.
How we protect it
All data you provide is kept secure and any staff or contractors that handle this data have a commitment and the necessary training to keep it private and secure. We have a number of policies and procedures in place to ensure that data is handled correctly, kept secure, and have implemented the necessary technical and organisational controls to support these.
What are your rights
You can;
Request a copy of the data we hold on you. If you wish to do this then email your request to GDPR@shorehamvehicleauctions.com
Request that we correct or update the data that we hold on you. If you wish to do this then email your request to GDPR@shorehamvehicleauctions.com
Request that we delete the information we hold on you. If you wish to do this then email your request to GDPR@shorehamvehicleauctions.com
Request that we keep your data but do not use it. If you wish to do this then email your request to GDPR@shorehamvehicleauctions.com
Request that we send a copy of your data to another organization. If you wish to do this then email your request to GDPR@shorehamvehicleauctions.com
Object to how we are using data. If you wish to do this then email your request to GDPR@shorehamvehicleauctions.com
Raise a complaint with the Information Commissioner’s Office about us. If you wish to do this then visit the ICO website and follow their instructions.
Take the Information Commissioner’s Office or us to court. If you wish to do this then use the contact information at the end of this notice to contact us.
Withdraw consent to process your data at any time. If you wish to do this then contact us, or click the unsubscribe link in the marketing emails you are sent from us.
Additionally, we must inform you of the following:
If we suffer a data breach and your data is affected in a way that it poses a risk to your rights and freedoms.
If we carry out your request to correct/update, erase or not use your data
Contact information
Contact Details for the controller of your data:
Shoreham Vehicle Auctions
65 Chartwell Road
Lancing Business Park
Lancing
West Sussex
BN15 8TU
By phone: 01903 851200
By email: GDPR@shorehamvehicleauctions.com
Cookies
Introduction
Our website, www.shorehamvehicleauctions.com (hereinafter: “the website”) uses cookies and other related technologies (for conveni ence all technologies are referred to as “cookies”). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.
What are cookies
A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.
Your Consent
When you visit our website for the first time, we will show you a pop-up with an explanation about cookies and asked to consent to our use of cookies.
Technical or functional cookies
Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visit ing our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.
Social media buttons
On our website we have included buttons for Facebook, and Twitter to promote webpages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like Facebook, and Twitter. These buttons work using pieces of code coming from Facebook, and Twitter themselves. This code places cookies. These social media buttons also can store and process certain information, so a personalized advertisement can be shown to you. Please read the privacy statement of these social networks (which can change regularly) to read what they do with your (personal) data which they process using these cookies. The data that is retrieved is anonymized as much as possible. Facebook, and Twitter are located in the United States.
Our Cookies
Provider
Purpose
Names
Privacy
How long it is stored
Cloudflare
Used for website security settings
__cfduid
https://www.cloudflare.com/privacypolicy/
1 year
Kingfisher
Used for the operation of Livebid
liveBidLauchSetting http://www.kingfisher-systems.co.uk/terms-and-conditions/website-privacy-policy
Until you log out or leave the site
Kingfisher
Used to determine that you have logged in
loginToken
http://www.kingfisher-systems.co.uk/terms-and-conditions/website-privacy-policy
Until you log out or 20 mins after leave the site
Kingfisher Used for the operation of Livebid
refrshToken
http://www.kingfisher-systems.co.uk/terms-and-conditions/website-privacy-policy
Until you log out or 20 mins after leave the site
Kingfisher
Used for compiliance
Consent http://www.kingfisher-systems.co.uk/terms-and-conditions/website-privacy-policy
1 year
Enabling/disabling and deleting cookies You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser. Or you can indicate your pref erences on the following page: www.youronlinechoices.eu.
Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our websites again